All Systems Operational

Updated a few seconds ago

Halo Core Application




Operational

Email Processing




Operational

Automated Integration Syncs




Operational

Reporting




Operational

Automations




Operational

Live Chat




Operational

Trials




Operational

0

Active Incidents

20

Incidents Last 365 Days

0

Maintenances Last 30 Days

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Azure

Okta

Locations

History (Last 7 days)

UK incoming email processing issuesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Email Processing


Locations

UK



April 29, 2024 10:34AM UTC
[Monitoring] UK customers may be experiencing issues with their incoming email being processed and generating tickets within Halo. We have identified the issue, implemented a fix and are now monitoring the situation.

April 29, 2024 2:25PM UTC
[Resolved] Monitored metrics indicate the fix has had the desired effect, issue resolved. Full RCA for this incident will be available in 2 weeks.